Support

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Find your account representative

Phone Numbers To contact teams that support CCH KnowledgeConnect:

Sales: 888-224-7377
Available from 8 a.m. to 6 p.m. CT Monday - Friday.
Support: 877-977-9739, option 5.
Now available from 8 a.m. to 5 p.m. CT Monday - Friday.
Billing: 800-449-6439.
Available from 8 a.m. to 6 p.m. CT Monday - Friday.

Resources

Video Podcast: with early adopter O'Sullivan Creel
Product Brochure [PDF - 405KB]
System Requirements

Whitepapers

Accounting Firms Get Serious About Knowledge Management [PDF - 301KB]
Adoption of Knowledge Management [PDF - 575KB]
Community of Practice
[PDF - 777KB]
Knowledge Management by Jim Boomer[PDF - 1.9MB]
Mind Power: Managing knowledge in accounting firms [PDF - 1.1MB]

Press and Awards

2010 Innovation Award for CCH KnowledgeConnect
CCH KnowledgeConnect Named as Top New Product in 2010 by Accounting Today