- CCH Support Home
Go to Support.cch.com for CCH support resources and information.
- My Account
Address changes, inventory, invoices, order status, payments, replacements, and more...
- CCH Answers Knowledge Base
This online database of CCH software information includes critical known issues, step-by-step instructions and product documentation.
- Product Support
Support for all CCH Products including ProSystem fx®, CCH Axcess™, IntelliConnect®, CorpSystem®, Accounting Research Manager®, Internet Research NetWork™, and IntelliForms™.
ProSystem fx and CorpSystem Account Services
- Web Ticketing Online
Submit your question directly to Customer Support, or check the status of an open issue.
- Web Sites
Visit one of the many sites offered by our Tax, Accounting, and Legal groups
- Real-Time Chat
If you need a quick answer but don’t want to pick up the phone, try our live chat via your Web browser.
Find addresses that you can use for correspondence, returns, or payments
- Phone Numbers
A live voice — call the CCH Support Center and speak to a customer support representative.
Upload files to Customer Support for an open ticket
- Remote Support
Complicated problem? We can access your computer remotely and view your screen. You can go to lunch or work on something else while we fix the issue.
- Find Your Sales Representative
Look up contact information for your local Sales Representative