Support Pages

• CCH Support Home
  Go to Support.cch.com for CCH support resources and information.
• My Account
  Address changes, inventory, invoices, order status, payments, replacements, and more...
• CCH Answers Knowledge Base
  This online database of CCH software information includes critical known issues, step-by-step instructions and product documentation.
• Product Support
  Support for all CCH Products including ProSystem fx^®, IntelliConnect^®, CorpSystem^®, Accounting Research Manager^®,  Internet Research NetWork™, and IntelliForms™.

ProSystem fx and CorpSystem Account Services

• Account Inventory
• Billing Statement Review
• Firm Administration
• Permission Key Download
• ProSystem fx Tax Renewal 
• Staff Access Rights
• Supply Purchasing System

Contact Us

• Web Ticketing Online
  Submit your question directly to Customer Support, or check the status of an open issue.
• Web Sites
  Visit one of the many sites offered by our Tax, Accounting, and Legal groups
• Real-Time Chat
  If you need a quick answer but don’t want to pick up the phone, try our live chat via your Web browser. 
• Mail
  Find addresses that you can use for correspondence, returns, or payments
• Phone Numbers
  A live voice — call the CCH Support Center and speak to a customer support representative. 
• Upload
  Upload files to Customer Support for an open ticket
• Remote Support
  Complicated problem? We can access your computer remotely and view your screen. You can go to lunch or work on something else while we fix the issue.
• Find Your Sales Representative
  Look up contact information for your local Sales Representative