Support Pages

  • CCH Support Home
    Go to for CCH support resources and information.
  • My Account
    Address changes, inventory, invoices, order status, payments, replacements, and more...
  • CCH Answers Knowledge Base
    This online database of CCH software information includes critical known issues, step-by-step instructions and product documentation.
  • Product Support
    Support for all CCH Products including ProSystem fx®, CCH Axcess™, IntelliConnect®, CorpSystem®, Accounting Research Manager®,  Internet Research NetWork™, and IntelliForms™.

ProSystem fx and CorpSystem Account Services

Contact Us

  • Web Ticketing Online
    Submit your question directly to Customer Support, or check the status of an open issue.
  • Web Sites
    Visit one of the many sites offered by our Tax, Accounting, and Legal groups
  • Real-Time Chat
    If you need a quick answer but don’t want to pick up the phone, try our live chat via your Web browser. 
  • Mail
    Find addresses that you can use for correspondence, returns, or payments
  • Phone Numbers
    A live voice — call the CCH Support Center and speak to a customer support representative. 
  • Upload
    Upload files to Customer Support for an open ticket
  • Remote Support
    Complicated problem? We can access your computer remotely and view your screen. You can go to lunch or work on something else while we fix the issue.
  • Find Your Sales Representative
    Look up contact information for your local Sales Representative